Terms of Use - Credo

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Last updated: March 2018

Credobeauty.com Terms of Use

Credobeauty.com (the “Website”) is maintained and operated by Eco-Chic LLC d/b/a Credo (“we”, “us” or “Credo”).

Your access and use of the web site is subject to the following terms of use (the "terms of use") and all applicable laws. By accessing or using any part of the Web site, you accept, without limitation or qualification, these terms and conditions. If you do not agree to the terms and conditions of this Agreement, please do not use the Website.

We reserve the right to change these terms of use, in whole or in part, from time to time at our sole discretion, and to provide you with notice of such change by any reasonable means, including without limitation posting the revised draft of these terms of use on the Website. You can determine when these terms of use were last revised by referring to the "Last Updated" legend at the top of this terms of use page. If you are concerned about our terms of use, you should always check this page prior to using the Website. Your continued use of the Website following the posting of changes to the terms of use will mean that you accept those changes.

Use of the Web Site: 
This Website is provided for your personal and non-commercial use only. Any other use of the Website requires the prior written consent of Credo. Products made available through this Website may be provided by third parties who are not affiliated with Credo. All questions or inquiries regarding such products should be addressed to the product manufacturers. Reliance on any information provided on the Website is solely at your own risk. If you have any questions or concerns about medical or health issues, you should contact a medical professional.

Proprietary Rights: 
Credo is the exclusive owner of, or is authorized to use or provide access to, all parts of the Website, including all copy, software, graphics, designs and all copyrights, trademarks and other intellectual property or proprietary rights contained therein. Some materials on the Website belong to third parties who have authorized Credo to display the materials, such as branding materials, client logos and trademarks and other proprietary materials. Except as expressly set forth in the terms of use, no license is granted to you and no rights are conveyed by virtue of accessing or using the Web site. All rights not granted under the terms of use are reserved by Credo. You may not copy, modify, transmit or make derivative works based on any of the content contained in this Website.

Registration; User Names and Passwords:
You may be required to register with Credo in order to purchase products or otherwise utilize features of the Website. With respect to any such registration, we may refuse to grant you, and you may not use, a user name or email address that belongs to or is already being used by another person; that may be construed as impersonating another person; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion. You are responsible for maintaining the confidentiality of any password you may use to access the Web site, and you agree not to transfer your password or user name, or lend or otherwise transfer your use of or access to the Website, to any third party. You are fully responsible for all transactions (including any information transmitted in connection with any transactions) and other interactions with the Website that occur in connection with your user name. You agree to immediately notify Credo of any unauthorized use of your password or user name or any other breach of security related to your account, your user name or the Website, and to ensure that you "log off" and exit from your account with the Web site (if applicable) at the end of each session. We are not liable for any loss or damage arising from your failure to comply with any of the foregoing obligations.

Unauthorized Use:
You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download, store or otherwise reproduce, store or distribute content available on the Website. You may not take any action to interfere with, or disrupt, the Website or any other user's use of the Web site, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Website, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under the terms of use. You may not frame portions of the Website within another web site or establish links from any other web site to any page of the Website other than the homepage. You may not resell use of, or access to, the Website to any third party without our prior written consent.

You agree not to post, transmit, or otherwise make available through or in connection with the Website: (a) any information or materials that are or may be, or the posting, transmission or use of which is or may be: (i) threatening, harassing, degrading, hateful or intimidating; (ii) defamatory or libelous; (iii) fraudulent or tortious; (iv) obscene, indecent, pornographic or otherwise objectionable; or (v) protected by copyright, trademark, trade secret, right of publicity or privacy or any other third party proprietary right; (b) any material that would give rise to criminal or civil liability; that encourages conduct that constitutes a criminal offense; or that encourages or provides instructional information about illegal activities or activities such as "hacking," "cracking," or "phreaking;" (c) any unsolicited or unauthorized advertisements, promotional material, "junk mail," "spam," "chain letter," "pyramid scheme" or investment opportunity, or any other form of solicitation that is not expressly approved by Credo in advance; or (d) any personally identifiable information of another individual, without the prior consent of such individual.

Forums and Submissions: 
Credo may offer features through the Website that enable you to post information and materials publicly, for example, bulletin boards, chat areas, and similar forums (collectively referred to herein as "Forums"). All of the rules of conduct described in the Unauthorized Use provision above apply to the Forums. Additionally, without Credo’s express prior written consent, you may not use the Forums for any commercial purposes, including the promotion or advertisement of any goods, services or opportunities, and you may not use the Forums to solicit other Credo Website visitors or users to visit or become members of, subscribe to or register with any commercial online service or other organization.

When you submit or make available any information or materials through the Forums or otherwise through the Web site ("Submissions"), you acknowledge and agree that those Submissions will be non-proprietary and non-confidential, may be made available to the general public, and may be used by Credo without restriction. You grant to Credo the worldwide, perpetual, royalty-free, irrevocable, nonexclusive right and license, sublicensable through multiple tiers, without compensation to you, to use, reproduce, distribute (through multiple tiers), adapt (including without limitation edit, modify, translate and reformat), create derivative works of, transmit, publicly display, publicly perform, digitally perform, make, have made, sell, offer for sale and import all Submissions, in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise. You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section with respect to each Submission, and that your provision of Submissions through the Forums or otherwise through the Website complies with all applicable laws, rules and regulations. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding any Submission that you may have under any applicable law or under any legal theory.

We reserve the right, at our sole discretion, to edit any Submission and to choose to include or not include such Submission in the Forums or otherwise in the Website. The Forums include the opinions, statements and other content of third parties. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. Any opinions, statements or other materials made 
available by third parties through the Forums or otherwise through the Website are those of such third parties and not of Credo, and Credo does not endorse any such opinions, statements or materials. We may remove objectionable statements or other content from the Web site at any time if we deem removal to be warranted. Removal or editing of any Submission or other materials may not occur immediately.

You acknowledge and agree that Credo has no control over, and shall have no liability for any damages resulting from, the use (including without limitation re-publication) or misuse by any third party of information voluntarily made public through the Forums or any other part of the Web site. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION OR OTHER INFORMATION PUBLICLY AVAILABLE THROUGH THE FORUMS OR OTHERWISE THROUGH THE WEB SITE, YOU DO SO AT YOUR OWN RISK.

Product Offerings: 
Credo reserves the right, with or without prior notice, (a) to change product or service descriptions, images and references; (b) to limit the available quantity of any product or service; (c) to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code, incentive offer or other promotion; (d) to prevent or prohibit any user or customer from making any or all transaction(s); and/or (e) to refuse to provide any user or customer with any product or service. Price and availability of any product or service offered through the Website are subject to change without notice, and Credo shall not be responsible for errors in the prices or descriptions of such products or services. Refunds and exchanges will be subject to Credo’s refund policies then in effect. You agree to pay all charges that may be incurred by you or on your behalf through the Website, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your purchases.

Reviews System

Our review system is operated by third party contractors such as Yotpo.  We reserve the right to reject any review for any reason.  Reviews are designed for product performance only, and comments relating to customer service, delivery, and other matters are not acceptable.   

 

Credo Rewards

Our rewards program is operated by third party contractors such as Swell.  All information regarding our rewards program is available here.

The following actions earn points under the Credo Rewards program:

  • Joining the program
  • Referring a friend who makes an eligible purchase
  • Reviewing a product
  • Your Birthday
  • Following Credo on Instagram
  • Making the first purchase
  • One point for each $1 spent
  • Recycling empty beauty products at a Credo store location

Customers can redeem their points for a selection of travel and full sized product. The products available online and in store may be different from time to time.

Sampling Program

  • Customers are invited to choose 3 free samples once they add a product to their online shopping cart
  • Samples are subject to availability and order timing

No Warranties: 
While Credo uses reasonable efforts to include up-to-date information on the Website, Credo makes no warranties or representations as to its accuracy or completeness. Credo assumes no liability or responsibility for any errors or omissions in the content on the Website. Your use of the Website is at your own risk. THE WEBSITE, INCLUDING ALL CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE WEBSITE, IS PROVIDED "AS IS". TO THE FULLEST EXTENT PERMISSIBLE BY LAW, CREDO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT ON THE WEB SITE OR PRODUCTS AVAILABLE THROUGH THE WEBSITE. FURTHER, CREDO DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY ORFITNESS FOR A PARTICULAR PURPOSE. CREDO DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE OR ANY MATERIALS OR CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CREDO SHALL NOT BE LIABLE FOR THE USE OF THE WEB-SITE, INCLUDING, WITHOUT LIMITATION, THE CONTENT OR THE PRODUCTS AND ANY ERRORS CONTAINED THEREIN. IN NO EVENT WILL CREDO BE LIABLE UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES, EACH OF WHICH IS HEREBY EXCLUDED BY AGREEMENT OF THE PARTIES REGARDLESS OF WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL CREDO BE LIABLE FOR DIRECT DAMAGES IN EXCESS OF THE AMOUNT PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM.

Limitation of Liability: 
IN NO EVENT SHALL CREDO, ITS EMPLOYEES, OFFICERS, DIRECTORS, AGENTS OR REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE WEB SITE EVEN IF CREDO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATIONOR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. CREDO IS NOT RESPONSIBLE FOR ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR SUBMISSIONS, TRANSMISSIONS OR DATA OR FOR ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED. CREDO IS NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY, OR ANY INFRINGEMENT BY A THIRD PARTY OF ANOTHER'S INTELLECTUAL PROPERTY, PRIVACY OR OTHER RIGHTS. IN NO EVENT SHALL CREDO’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF 
ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR USING OR ACCESSING THE WEBSITE.

Shipping:

Our shipping terms for new orders may change at any time

We no longer ship to Canada

Governing Law; Venue: 
By using the Website, you agree that applicable federal law and the laws of the state of California, without regard to its conflicts of laws principles will govern the terms of use. You agree that any dispute or claim arising out of or relating to this Agreement shall be resolved only in the courts located in San Francisco, California, U.S.A. and you hereby consent and submit to the jurisdiction of such courts for the purposes of litigating any such dispute or claim.

CHOOSE YOUR 3 FREE SAMPLES