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    Store Team 
    Clean Beauty Lead: San Francisco, Boston, Brooklyn, New York City

    Position Summary:

    Our Credo stores offer clients the largest selection of safe, non-toxic beauty products.  Credo’s mission is to change the way people think about the products they put on their bodies. Credo’s in-store Experts, both makeup artists and estheticians, are informed, passionate advocates for clean beauty and provide exceptional in store customer service. 

    The individual in the Lead role is responsible, when they oversee the store, for operating the store effectively and, professionally and ensuring all customers are receiving a world class client service experience.  They help ensure operational excellence and maintain store standards.  The Lead is responsible for educating & selling over 110 brands to our clients.  Through one-on-one personal attention; clean swap consultations, mini facials, wax services, & color consultations, we work closely with all clients to ensure satisfaction.

    We work cohesively in a beautiful retail environment supporting creativity & inspiration.  Our professional setting offers our clientele an extraordinary shopping experience & our staff a welcoming place to work.

    Job Responsibilities
    • As a Key Holder position, you are responsible to lead the opening and closing duties and ensure store standards are maintained. Flexible availability to work days/nights/hours, weekends and holidays is necessary.
    • Take the lead on any customer issues that come up, while you oversee the store, in a professional manner and work through the resolution.
    • Review business reports and store goals. Share performance with the team and provide updates on current performance to ensure achievement of the Daily sales goal.
    • Address any staff concerns that you see, or are brought to your attention, while you oversee the store. Provide peer to peer coaching when appropriate. And in a timely fashion bring the concern to the Store Manager’s attention as well.
    • Assist in completing store administrative work and ensure compliance with all policies and procedures
    • Ensure the condition of the store and the visual merchandizing standards are outstanding by supporting daily cleaning, maintaining stock as well as visual presentations.
    • When in charge of the store ensure adherence to payroll expectations. In the event of an unexpected slow business day work with the team to reduce hours as appropriate to try and not exceed the payroll goal for the day.
    • Operate Credo Live to support our online clientele and drive sales
    • Offer mini facials, makeup applications and clean swaps to inspire sales and future repeat business
    • **If an esthetician, offer spa services within our Tata Harper Spa & perform on the floor wax services

    • Additional store duties as needed

    Requirements
    • Experience as selling professional
    • Excellent communication and interpersonal skills
    • Demonstrates a passion for guest service and a competency for selling.
    • Excellent communication and interpersonal skills
    • Organization and planning skills.
    • Must have flexible availability to work days/nights/hours, weekends and holidays. 
    • Lift and carry 50 pounds; bend and stretch to stock shelves
    • Work in a retail store with a “scent-filled” environment
    • Handle and apply cosmetic products to clients
    • Some travel time may be required
    • Move around in the back rooms/offices
    • Ability to work independently and as part of a team.
    • Ability to build and maintain strong customer relationships.
    • Being able to stand for long periods of time
    • This is a retail position, so your physical presence is required

    How To Apply: Email us at work@credobeauty.com with the subject line “Clean Beauty Lead in (enter city name)” .  Don’t foget to tell us a little about yourself. 

    Store Manager: New York City, Chicago, San Francisco

    Position Summary: Our Credo stores offer clients the largest selection of safe, non-toxic beauty products.  Credo’s mission is to change the way people think about the products they put on their bodies. Credo’s in-store Experts are informed, passionate advocates for clean beauty and provide exceptional in store customer service.

    We are looking for a passion, results driven store manager to help share our vision.  We are looking for someone to help build an amazing team, drive the customer experience, and meet sales/profitability goals.  Retail management experience is preferred. 

    Job Responsibilities:

    • Responsible for hiring, recruitment, and training of all staff
    • Maintaining store Payroll Budget and reacting to trends in the business to stay in line with budget
    • Managing Store Inventory levels and recording discrepancies
    • Develop business strategies to raise our customer database, increase store traffic and optimize profitability
    • Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
    • Ensure high levels of customer satisfaction through excellent service
    • Complete store administrative work and ensure compliance with all policies and procedures
    • Maintain outstanding store condition and visual merchandizing standards
    • Communicate directly with store vendors, home office partners and sales representatives
    • Propose innovative ideas to increase sales and drive events
    • Conduct annual performance reviews to assess training needs and discuss progress with staff members
    • Handle all issues that arise from the staff or customers (complaints, grievances, etc.)
    • Be the example to the staff of excellent service and high performance
    • Operate Credo Live to support our online clientele
    • Additional Store Manager duties as needed

    Requirements

    • Proven successful experience as a retail manager
    • Powerful leading skills and business orientation
    • Customer management skills
    • Excellent communication and interpersonal skills
    • Organization and planning skills.
    • Previous experience with POS systems & payment systems. Able to think on your feet and react quickly to store needs.
    • Efficiency in excel, Microsoft 360, Word, and using company hardware (iPads, laptop)
    • Being able to stand for long periods of time
    • This is a retail position, so your physical presence is required
    • Some travel time may be required
    • Move around in the back rooms/offices
    • Lift and carry 50 pounds; bend and stretch to stock shelves
    • Work in a retail store with a “scent-filled” environment
    • Handle and apply cosmetic products to clients
    • Able to work flexible days/nights/hours including weekends and holidays when needed

    How to Apply: Email us at work@credobeauty.com with the subject line “Store Manager (enter city name)”.  Don’t forget to tell us a little bit about yourself. 

      Marketing Associate - Full Time (SF- HQ based)

      Position Summary: The Marketing Associate reports directly into the Director of Marketing and is based in our San Francisco HQ.  The Marketing Associate ideal candidate will be a hungry and creative-minded, execution-oriented marketer. They will support our marketing campaigns and manage a variety of brand marketing initiatives, including events, partnerships, influencer programs, community-building, and social media. This is a very special opportunity to get in at the ground level of marketing at Credo. We’re looking for someone who is both a self-starter and a team player, and who is an excellent project manager.

      Position Responsibilities

      • Work with Marketing Manager to ideate and develop Credo events (local and national): identify opportunities that fit with the Credo brand and values, liaise with brand partners and internal teams (merchandising, stores, design) and successfully execute from invite to reporting.
      • Organize and execute press and media events.
      • Support the PR and Marketing Managers in developing the influencer marketing program: create organized databases to manage existing relations, research influencers and identify areas for growth, facilitate outreach, manage correspondence, fulfill product needs and foster long-term relationships.
      • Own all social media strategy implementation: from strategy, in tandem with design team and in correlation with campaigns and marketing initiatives, to planning, posting and reporting. Manage DMs and comments.
      • Help PR Manager with product seeding and gifting initiatives tied to launches, product education opportunities, and evergreen awareness. Compile and share results systematically.
      • Develop local marketing tool kits to guide Store Managers to develop and drive local office strategic partnerships
      • Work with PR Manager to support in various media planning efforts such as OOH, podcasts, media partnerships.
      • Maintain our internal marketing calendar with 360 marketing activities and provide ad-hoc administrative support.
      • Monitoring, tracking and reporting on media coverage, and track competitor coverage and activations.
      • Track and report on the impact and reach of brand marketing activities in our markets to support our understanding of marketing effectiveness.
      • Support in local consumer research: e.g. coordination of events and surveys to help us keep a finger on the pulse of our target consumer and in turn champion our brand voice by proactively thinking of new ways to reach our consumer across our local Marketing activities.
      • Support in drafting copy (press release, briefing documents, invites and mailers)
      • Coordinating visual assets, mailers, messaging documents and collateral for all marketing initiatives

      Requirements

      • 2-3 years of retail marketing experience, preferably with a beauty, lifestyle, or apparel brand
      • Proven track record managing multiple streams of work- from brief through creative development to execution – is a stickler for details and deadlines
      • Entrepreneurial, self-starter, and resourceful- someone who will thrive in a highly dynamic, fast-paced environment
      • Technology savvy with a solid understanding of the web, Photoshop, online marketing, direct marketing and social media practices. 
      • Manage several projects simultaneously, prioritize appropriately, and drive for results.
      • Extremely detail-oriented, outstanding organizational and analytical skills.
      • Proven ability to build relationships, work effectively independently, and in a team environment.
      • Excellent written, verbal, and presentation skills.
      • High degree of initiative to drive projects to completion and energy and passion to succeed.
      • Flexibility with tasks asked outside of the job description (we are a start up after all)
      • College graduate with a Business, Marketing, Communications or English major preferred
      • Processes a genuine love for Credo and Clean Beauty

      How To Apply: Email work@credobeauty.com with the subject Line "Marketing Associate".

      Director of Education (SF- HQ based)

      Position Summary

      The Education Director is the leader who is accountable for creating the overall strategy of our clean beauty education to support our field staff and acts as the clean beauty education authority for Credo. The Education Director will be responsible for the assessment, design, development, implementation, evaluation and reporting of innovative and inspiring learning solutions and programs to provide in-depth learning opportunities. The Director of Education is the primary contact for Credo education for both internal and external partners.

      Job Responsibilities

      • Able to lead the design, development, delivery and evaluation of tools, resources and programs that build skills and knowledge of our field staff with a focus on ingredient, product, makeup artistry and clean beauty knowledge
      • Implementation of future product and selling skills training. Pro-actively develop product knowledge and selling skills
      • Evolution of new employee on-boarding program
      • Evaluate the effectiveness of all learning curriculum, adjust and revise where necessary and track business impact
      • Establish and monitor KPIs to track usage, content performance, usability, and effectiveness across all learning initiatives and platforms
      • Develop clean beauty sales education programming and content, including curation and adaptation of brand content, creation of Credo’s cross-brand and marketing focused content, and creation of education road map and materials for facilitation and on-going learning
      • Collaborate with brands to ensure content is relevant and encourages effective learning
      • Own maintenance and evolution of digital learning platform (Credo EDU aka Myagi)
      • Leverage consumer insights and peer feedback to develop and refine education programming and content
      • Able to work independently with minimal supervision and make sound decisions
      • Develop a “train the trainer” program for field leadership to effectively deliver education programming
      • Able to project workload planning and related payroll hours to VP of Stores
      • Build and maintain strong working relationships with key business partners throughout Credo including (but not limited to): Operations, Customer Service, Field teams, and Merchandising and ensure educational alignment with business priorities
      • Define and communicate regular educational reporting to stakeholders and department leaders
      • Monitor the clean beauty space to stay current on trending brands, products, ingredients, techniques, technology, influencers, and other relevant media

      You Are:

      • Trustworthy, collaborative and results-oriented leader, business partner and change agent who can lead through influence and who possesses professional maturity and industry credibility
      • Experienced in education development and execution with a passion for clean beauty
      • Clean beauty enthusiast and has current knowledge about trending brands, products, and makeup artistry techniques and ingredients
      • Comfortable and effective leading through significant ambiguity and able to fully develop and execute a clear end-to-end vision of clean beauty education at Credo.
      • Entrepreneurial spirit that can collaborate on ideas and initiatives outside specific job function
      • Extrovert who enjoys engaging and inspiring others
      • Engages team to examine current practices and encourages creative thinking about how things could be more effective and efficient
      • Asserts own ideas and persuades others in a clear, confident, and composed manner
      • Embraces change with realistic optimism and persists through challenges and setbacks caused by change

      Requirements

      • 5+ years related experience preferred
      • Experience in sales education, adult learning, and digital learning preferred
      • Excellent project management, prioritization, and planning skills
      • Proven success leading, managing and motivating others
      • Superb verbal and written communication with experience in training content development and delivery
      • Ability to work independently to achieve goals and project milestones
      • Strong interpersonal and relationship-building skills
      • Excellent decision-making abilities and the ability to integrate information and utilize independent, sound judgment

      How to apply: email us at work@credobeauty.com with the subject "Director of Education".  Don't forget to tell us a little about yourself.

       

      Lipstick Angels Volunteers: Estheticians & Makeup Artists

      Los Angeles, New York City and San Francisco

      Becoming a Lipstick Angel is a rewarding experience, which will enable you to contribute your skills and expertise to making a difference in people’s lives. The Lipstick Angels volunteers are the backbone of the organization, and without their support and commitment, we would not be able to provide services to seriously ill patients and other individuals. Due to the nature of our volunteer work with a diverse population of hospital patients, seniors and other individuals, ​the following is required:
      Requirements:
    • Must be 21 years of age or older. ​
    • Have at least 1 year professional experience as a professional makeup artist and/or esthetician license. ​
    • Commit to volunteering for at least 1 year, twice per month.
    • Hospital volunteers are required to complete Lipstick Angels’ training, in addition to completing a separate hospital application process and attend a mandatory five-hour general orientation. ​
    • Hospital volunteers must complete necessary health requirements. Including a tuberculosis screening and flu shot on an annual basis to maintain an active status ​
    • Demonstrate the ability to work effectively with, and take direction from, a multi-disciplinary team. ​
    • Demonstrate a warm and empathetic personality. ​
    • Possess strong communication skills. ​
    • Be willing and able to relate to a diverse patient population without bias as to race, color, religion, sexual orientation and/or social status. ​
    • Must be able to listen sympathetically and refrain from giving medical advice or making comments about the delivery of medical care.​
    • To learn more and apply click here.

      Equal Employment Opportunities
      We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.