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Senior Design Director

San Francisco, Headquarters

We are looking for someone who is passionate about impactful, multi-channel creative to be our Senior Design Director. The ideal candidate has 10+ years of experience concepting, art directing, and producing creative work. This person will be responsible for bringing the magic of Credo to life through work that is on-brand and hits our performance targets.  The role will oversee and manage a creative team (design manager and freelance copy writer) while working closely with the marketing team, eCom team and all other internal cross-functional teams to get creative that is exciting, on brand and delivers again objectives.

The Senior Design Director reports directly into the Senior Director of Marketing and is based in our San Francisco HQ.

Position Responsibilities

  • Clearly articulate how the Credo brand creatively comes to life across all consumer touchpoints – an how it continues to improve and feel fresh and ownable over time
  • Partner with cross-functional departments (Marketing, Merchandising, eCom) to develop campaigns and assets that tell compelling stories and meet business objectives.
  • Own all creative concepts, from story boarding campaign ideas to execution in stores and online, effortlessly juggling several projects at the same time
  • Responsible for execution and implementation for all creative aspects, including but not limited web design, social strategy, digital ads, store design, and direct marketing.
  • Present and instruct designs and design refinements to the leadership team
  • Lead the conceptualization, approval, and direction of all photography, videography, and copy production.
  • Own the visual concepts for all social media accounts
  • Stay updated on the latest trends and technology that will keep Credo at the forefront in clean beauty
  • Collaborate with ecommerce team and freelance UX/UI designer on credobeauty.com
  • Occasionally design marketing landing pages for credobeauty.com
  • Manage design manager and free-lance copy writer 

Requirements:

  • A portfolio that demonstrates your creative vision and aesthetic and your ability to elevate a brand across a wide range of platforms
  • 10+ years of marketing design experience, preferably with a beauty, lifestyle, or apparel brand
  • Experience creating projects for eCommerce (including UX/UI design and knowledge of mobile responsive design) and digital performance marketing channels preferred.
  • Technology savvy with a solid understanding of the social, store design, direct marketing, and OOH.
  • Proven track record managing multiple streams of work- from brief through creative development to execution – is a stickler for details and deadline
  • Entrepreneurial, self-starter, and resourceful- someone who will thrive in a highly dynamic, fast-paced environment
  • Proficient in Adobe creative programs, Sketch and Invision.
  • Manage several projects simultaneously, prioritize appropriately, and drive for results. Easily and quickly adapt to online project management and collaboration tools.
  • Highly collaborative. Proven ability to build relationships, work effectively independently, and in a team environment.
  • Excellent written, verbal, and presentation skills.
  • High degree of initiative to drive projects to completion and energy and passion to succeed.
  • Flexibility with tasks asked outside of the job description
  • College graduate
  • Processes a genuine love for Credo and Clean Beauty

How to apply

Email lydia@credobeauty.com with the subject "Design Director"  

Credo is proud to be an equal opportunity employer (EEO) that welcomes applicants and employees of all genders, races, background, orientations and nationalities.



Merchant - Color

San Francisco, Headquarters

This position is part of the Merchandising & Planning team. The Color Merchant is responsible for driving strategy and execution of merchandising functions for all channels of Credo’s business.

Position Responsibilities:

  • Category Management- Color
    • Act as primary point of contact for 30+ brands to engage them in supporting and growing with Credo, both in terms of driving sales, as well as promoting Credo’s mission and brand standard for safe cosmetics
    • Launch calendar & pipeline
    • Lead regular business reviews with brands
    • Sourcing & launching new brands (review all brand submissions within category)
    • Discontinue unproductive brands
    • Negotiate end of life strategy for discontinued brands/products
  • Open to Buy management [in partnership with planning]
  • Purchase Order Management
    • Newness planning & purchase order creation
  • Strategically deliver strong results on KPIs including sales, gross margin, assortment productivity, and newness performance
    • Actionable reporting and weekly/monthly analysis of above metrics
  • Cross Functional Expertise
    • Guide brand marketing strategy in partnership with marketing, digital, & creative teams
    • Ensure operational excellence at store and warehouse levels via store & planning teams
  • Oversee store display & planogram process
    • Provide timely guidance and approvals on display layouts
    • Manage store assortments and provide visual direction to store teams

Skills and Experience Requirements

  • 6-10 years of merchandising experience, beauty experience required, color experience strongly preferred
  • Passion for beauty- is knowledgeable about brands & trends and seeks to continuously stay informed in the space
  • Has an eye for product; understands & can execute within the Credo aesthetic and customer base
  • Entrepreneurial, self-starter, and resourceful- someone who will thrive in a highly dynamic, fast-paced environment
  • Proven ability to build relationships, work effectively independently, and in a team environment
  • Honed presentation skills; confidence in presenting point of view in multiple forums, including at the leadership level.
  • Excellent written & verbal communication skills, strong negotiation skills
  • High level of proficiency with Excel including comfort with advanced formulas & pivot tables, ability to build replicable & scalable tools & reports
  • Detail-oriented, outstanding organizational and analytical skills 

How to apply:

Email michelle@credobeauty.com with the subject "Color Merchant". Don't forget to tell us a little about yourself.

Credo is proud to be an equal opportunity employer (EEO) that welcomes applicants and employees of all genders, races, background, orientations and nationalities.

 

Director of Private Label / Wholesale

San Francisco, Headquarters

Eco Chic Brands is a subsidiary of Credo, a San Francisco based startup boasting the largest clean beauty assortment in skincare and makeup. Eco Chic Brands is looking for a full-time Director of Private Label/Wholesale based in our SF Credo HQ. Credo is a trusted voice in an under-regulated beauty industry and is a recognized pioneer in clean beauty retail. Powered by a deep commitment to healthy beauty, we challenge the conventional ingredient standards and believe that consumers should not have to sacrifice their health for substance.

Position Responsibilities:

  • Lead, develop and execute on a national and international retail growth strategy with a balance of sales, management, operations and analytical thinking
  • Build, secure and manage strategic framework for national and international key accounts
  • Create monthly/seasonal retail promotions, sales & marketing collateral, and training programs to ensure sell-through and success in existing accounts
  • Oversee and create an effective email marketing strategy to drive re-orders, increase retail store engagement, and open new accounts
  • Maintain a data-driven approach to track and report sales performance, and discover opportunities to maximize revenues
  • Create CRM and sales dashboards
  • Leverage a strong network within the cosmetic industry to identify potential key accounts and marketing opportunities
  • Take a leadership role in targeting and communicating the brand’s positioning and consumer advantages to strategic key accounts to ensure successful placement of the product line
  • Develop and monitor performance related to budgets, shipment targets, forecasts and operating expenses. Communicate status, progress and deficiencies on a regular basis, and adjustment plans as appropriate.
  • Provide input and feedback to the product development and marketing teams regarding product needs, competitive product and pricing strategies, and marketing tactics
  • Collaborate with the marketing team to develop strategies to drive all new launches and keep existing assortment productive
  • Work closely with exa PD and liaise new product ideas and requests from accounts.
  • Work closely with the 3PL/operational team to ensure deliveries are made timely and efficiently
  • Ensure the team is aware of any changes to marketing/product timelines
  • Report directly to the Co-Founder & COO on problem solution to grow wholesale division year on year

Job Requirements:

  • Focused on sales and desire to be the best at what you do. You are motivated by sales and building a brand, keeping up with the latest retail and consumer trends
  • Have 5+ years of wholesale experience with consumer products in beauty with experience selling into key accounts
    Have at least 2 years of experience in leading a sales team
    Have successfully sold in international markets to retailers and distributors
  • Trustworthy, collaborative and results-oriented leader, business partner and change agent who can lead through influence and who possesses professional maturity and industry credibility
  • Clean beauty enthusiast and has current knowledge about trending brands, products, and attuned to what is happening in the space
  • Comfortable and effective leading through significant ambiguity and able to fully develop and execute a clear end-to-end vision of the wholesale channel
  • Entrepreneurial spirit that can collaborate on ideas and initiatives outside specific job function
  • Extrovert who enjoys engaging and inspiring others
  • Asserts own ideas and persuades others in a clear, confident, and composed manner
  • Embraces change with realistic optimism and persists through challenges and setbacks caused by change

You are:

  • Flexibility to travel
  • Excellent project management, prioritization, and planning skills
  • Proven success leading, managing and motivating others; strong negotiator
  • Superb verbal and written communication skills
  • Ability to work independently to achieve goals and project milestones
  • Strong interpersonal and relationship-building skills
  • Excellent decision-making abilities and the ability to integrate information and utilize independent, sound judgment

How to apply:

Email us at annie@credobeauty.com with the subject "Director of Wholesale".  Don't forget to tell us a little about yourself.

Credo is proud to be an equal opportunity employer (EEO) that welcomes applicants and employees of all genders, races, background, orientations and nationalities.

 

Merchandise Coordinator

San Francisco, Headquarters

This position is part of the Merchandising & Planning team. The Merchandise Coordinator is responsible for driving execution and operational excellence across merchandising functions for all channels of Credo’s business. 

Position Responsibilities:

  • Sku & Asset Management
    • Maintain accurate sku database including adding new skus, removing archived skus, updating INCIs, sku status, pricing, etc.
    • Maintain assortments by brand/store
    • End of life- partner with planning on end of life execution
    • Ad hoc sku maintenance across various systems as needed including communication of changes to digital team
    • Execution of monthly price changes
    • New sku setup including creation of all inventory and sampling skus and collection of assets; other newness related responsibilities as needed
  • Purchase Order Management
    • Maintenance of orders@credobeauty.com email address
    • Purchase order tracking & maintenance as needed
    • Resolution of mis-shipped purchase orders including requesting new invoices from brands
    • Daily communication of non-replenishment receipts
    • Tracking of brand out of stocks
    • Visual merchandising- assist with execution of visual merchandising updates including fixture updates and store communication
    • Miscellaneous merchandising tasks as needed
    • Miscellaneous reporting as needed

Skills and Experience Requirements:

  • 0-2 years’ experience in merchandising, planning, or other related field
  • Strong written and verbal communication skills
  • Organized, detail oriented, and self-motivated
  • Be a team player with an entrepreneurial spirit
  • Demonstrated passion for the beauty industry & familiarity with our brands preferred

How to Apply:

Email michelle@credobeauty.com with the subject "Merch Coordinator".  Don't forget to tell us a little about yourself.

Credo is proud to be an equal opportunity employer (EEO) that welcomes applicants and employees of all genders, races, background, orientations and nationalities.


Ecommerce Internship – Winter/Spring 2021

San Francisco, Headquarters (remote)  

Credo is looking for an ambitious self-starter to join the Ecommerce team to help drive rapid growth in our online channel as part of our Winter/Spring 2021 Internship program. As part of our digital division, you will have the opportunity to contribute to projects with our 150+ clean, eco-friendly brands, vendors, and all cross-functional teams across our business. In this role, you will have the opportunity to help contribute to and execute all onsite marketing promotions, new product launches and learn the ins and outs of development strategies. In addition to absorbing day-to-day life at a fast-paced startup, you’ll gain the mentorship of an invested company and team, leaving with a deep knowledge and understanding of how to run an online business and execute data-driven decisions.

You will:

  • Help QA all new development updates on the site prior to launch
  • Organize and help manage new product launches, working closely with the Merchandising team to ensure new products are tracking to launch on site on time
  • Monitoring the site: including product pages, collection pages, new promotions are all running smoothly at all times
  • Maintain updates and work closely with Customer Service team to resolve issues /bugs regarding site experience
  • Report on website KPIs
  • Evaluate competitors and offer fresh content ideas
  • Help utilize customer analytics and day to day tracking of on-site customer behavior to offer new ideas on how to improve on-site conversion
  • Work collaboratively across all teams
  • Problem solve!

You are:

  • Ready to jump in full force to learn and grow your skillset
  • Possess passion for Credo’s Clean Beauty ethos
  • Extremely detail-oriented; a lover of deadlines, multitasking, organizing, systems, and lists
  • Comfortable navigating ambiguity with a team and autonomously
  • Passionate about retail and ecommerce
  • A great communicator in all ways
  • Have experience working in retail and/or ecommerce a plus but not required
  • Comfortable with manual data entry and quick to learn technical skills

 The Internship Program Details:

  • Hours are flexible based on your class schedule
  • Virtual
  • You must be eligible for related college credit 
  • Start date: immediate 
  • End date: to be determined

How to apply:

Email alexandra@credobeauty.com with the subject "Ecommerce Winter/Spring 2021 Internship"  

Credo is proud to be an equal opportunity employer (EEO) that welcomes applicants and employees of all genders, races, background, orientations and nationalities.

 

Marketing Assistant

San Francisco, Headquarters

The marketing assistant (working alongside the Senior Director of Marketing) is responsible for the brand positioning and social development of Eco Chic Brands.  The Marketing Assistant will report into the Sr. Director of Marketing, with a dotted line reporting into the Director of Private Label/Wholesale and will be based in our SF HQ.  The Marketing Assistant will be the point person for all of the Eco Chic brands marketing campaigns and manage a variety of initiatives, including influencer programs, community-building, social media, PR, wholesale marketing, events, and partnerships. Our ideal candidate is someone who is both a self-starter and a team player, and has excellent project management skills.

Position Responsibilities:

  • Collaborate with Credo marketing team and Eco Chic Brands Product Development to develop campaigns (local and national). Identify opportunities that fit with the all the brand’s values, and successfully execute from invite to reporting.
  • Own all social media strategy implementation on Instagram, TikTok, Facebook, YouTube: from strategy, to planning, posting and reporting. Manage DMs and comments.
  • Organize and execute press and media events.
  • Support the PR and Marketing team in developing the influencer marketing program: create organized databases to manage existing relations, research influencers and identify areas for growth, facilitate outreach, manage correspondence, fulfil product needs and foster long-term relationships.
  • Help PR Manager with product seeding and gifting initiatives tied to launches, product education opportunities, and evergreen awareness. Compile and share results systematically.
  • Develop marketing toolkits for wholesale accounts and work closely with their marketing teams to develop strong relationships.
  • Maintain our internal marketing calendar with 360 marketing activities.
  • Monitor, track and report on media coverage, and track competitor coverage and activations.
  • Track and report on the impact and reach of brand marketing activities in our markets to support our understanding of marketing effectiveness.
  • Prepare and coordinate all marketing briefs for designs (emails, press release, invites, mailers, etc.).
  • Put together marketing tool kits for wholesale partners to drive productivity and awareness.

Requirements

  • 2-3 years of retail marketing experience, preferably with a beauty, lifestyle, or apparel brand.
  • Proven track record managing multiple streams of work from brief through creative development to execution.
  • Detail oriented and excellent time management skills. High degree of initiative to drive projects to completion with energy and passion to succeed.
  • Extremely detail-oriented, outstanding organizational and analytical skills.
  • Entrepreneurial, self-starter, and resourceful- someone who will thrive in a highly dynamic, fast-paced environment
  • Technology-savvy with a solid understanding of the web, Photoshop, online marketing, direct marketing and social media practices. 
  • Proven ability to build relationships, work effectively independently, and in a team environment.
  • Excellent written, verbal, and presentation skills.
  • Experience working with influencers.
  • Love for all things social, have a strong pulse on Instagram and TikTok.
  • Flexible and open-minded around tasks outside of the job description (we are a start up after all).
  • College graduate with a Business, Marketing, Communications or English major preferred.
  • Processes a genuine love for Credo and Clean Beauty.

How to apply:

Email lydia@credobeauty.com with the subject "Marketing Associate"  

Credo is proud to be an equal opportunity employer (EEO) that welcomes applicants and employees of all genders, races, background, orientations and nationalities.

  

Marketing - Winter/Spring Internship

San Francisco, Headquarters (remote)

If you love creative work, social media, and are interested in experiencing all elements of the marketing mix first hand, this might be your thing.

Credo is looking for dynamic self-starters to join our Marketing Team as part of our Winter/Spring 2021 Internship program. As part of our marketing division, you will have the opportunity to contribute to projects with our 150+ clean, eco-friendly brands, external partners, and all teams across our business. In addition to absorbing day-to-day life at a high-growth company, you’ll gain the mentorship of an invested team and leave with a polished portfolio of work. It’s a guaranteed opportunity to grow and learn every hour. Interested in being a mini Social Media Manager? Read on…  

You will:

  • Own all posting on Instagram – work with the creative director on feed posts, design your own stories, collaborate with brands to do takeovers, IGTVs, and IG Lives. Innovate engagement strategy to constantly grow our reach and connect with our customers.
  • Keep projects moving by assisting the team with administrative tasks, account organization, data record keeping, and various outreach communications.
  • Join calls with clients, brainstorms with the staff, and intersect with the leadership team
  • Be a research ninja, owning briefing background documents to build the foundation of our strategies.
  • Work across a bisection of industries: tech, lifestyle, nonprofit, food, crisis, financial, design and home, travel
  • Work with the incredible PR folks here, learn about influencer relationships and get exposed to marketing press hits 
  • Never do the same thing twice—promise. 

You are:

  • Comfortable navigating ambiguity with a team and autonomously
  • Possess passion for Credo’s Clean Beauty ethos
  • A great communicator in all ways, professional to a tee. Full stop. 
  • Extremely detail-oriented; a lover of deadlines, multitasking, organizing, systems, lists...you get it.
  • Current and curious about social platforms and content trends. Fluent in Instagram.
  • Have experience working in retail and/or marketing.
  • Comfortable with manual data entry and quick to learn technical skills
  • Bonus: willing to work flexible hours and able to help with posting on the weekends 

The Internship Program Details

  • Hours are flexible based on your class schedule. Weekend support is preferred.
  • Virtual
  • You must be eligible for related college credit 
  • Start date: immediate 
  • End date: to be determined

How to apply:

Email francesca@credobeauty.com with the subject "Marketing Internship". Please state if you are able to redeem school credit for this position, as this is mandatory.


Lipstick Angels Volunteers: Estheticians & Makeup Artists

Los Angeles, New York City and San Francisco

Becoming a Lipstick Angel is a rewarding experience, which will enable you to contribute your skills and expertise to making a difference in people’s lives. The Lipstick Angels volunteers are the backbone of the organization, and without their support and commitment, we would not be able to provide services to seriously ill patients and other individuals. Due to the nature of our volunteer work with a diverse population of hospital patients, seniors and other individuals, ​the following is required:

Requirements:

  • Must be 21 years of age or older. ​
  • Have at least 1 year professional experience as a professional makeup artist and/or esthetician license. ​
  • Commit to volunteering for at least 1 year, twice per month.
  • Hospital volunteers are required to complete Lipstick Angels’ training, in addition to completing a separate hospital application process and attend a mandatory five-hour general orientation. ​
  • Hospital volunteers must complete necessary health requirements. Including a tuberculosis screening and flu shot on an annual basis to maintain an active status ​
  • Demonstrate the ability to work effectively with, and take direction from, a multi-disciplinary team. ​
  • Demonstrate a warm and empathetic personality. ​
  • Possess strong communication skills. ​
  • Be willing and able to relate to a diverse patient population without bias as to race, color, religion, sexual orientation and/or social status. ​
  • Must be able to listen sympathetically and refrain from giving medical advice or making comments about the delivery of medical care.​
  • To learn more and apply click here.

    Equal Employment Opportunities
    We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.