Work for Credo
Work for Credo
clean // sustainable // cruelty free
Credo is a trusted voice in an under-regulated beauty industry and a recognized pioneer in clean beauty retail.
Our mission is to change the way people think about what goes into products, onto your skin, and ends up in the environment. Credo carries best-in-clean beauty brands led by fearless change-makers who are here with us to push the status quo, while creating fun, efficacious and innovative beauty products. Join us.
Corporate openings
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Social Media Manager
Credo, a trusted voice in an under-regulated beauty industry and a recognized pioneer in clean beauty retail, is seeking a full-time Social Media Manager to join our Marketing & Ecommerce team, based in New York, NY. Powered by a deep commitment to healthy beauty, we challenge conventional ingredient standards and believe that consumers should not have to sacrifice their health for substance.
POSITION PURPOSE
The Social Media Manager will lead all aspects of social media for Credo and its Private Label brands. They will be responsible for developing and executing a multi-platform content strategy with innovative storytelling, and campaigns that increase brand awareness and engagement in social channels
MAIN RESPONSIBLITIES
Developing social strategy for specified program launches across categories to increase followership, drive awareness, and encourage brand virality while cultural relevancy across all owned social platforms including Meta, TikTok, YouTube, etc. and managing a detailed editorial calendar.
Advising on overall social approach and user behavior ensuring an effective presence across social platforms, defining what platforms we should be on and our unique voice within each
Staying up-to-date on functionality related to each social media platform in order to execute and continuously evolve content strategies
Understand the social media ecosystem and stay current with trends, language, outlets, and benchmarks to achieve the best performance on social platforms
Tracking competitor activity in the beauty/fashion landscape in addition to what’s trending in platform, to identify opportunities to remain relevant and enter the conversation
Collaborating with key cross functional teams to request and strategize content and programming opportunities that support key brand moments
Executing with a high attention to detail the full scope of social activities, including end-to-end campaign management
Manage the social media content calendar, setting targets and timelines for key initiatives and content production
Tracking, analyzing, and reporting on performance of social channels, with the ability to highlight trends and make recommendations based on data
Owning the social media marketing technology stack, optimizing investments while innovating our capabilities
SKILLS & QUALIFICATIONS
BS/BA in marketing, journalism, or communications background or equivalent experience
4+ years of experience and a proven track record of social media content and channel strategies for brands in fashion, hospitality, or CPG
Must have a deep understanding of all social media platforms- TikTok, Meta, Snapchat, etc. as well as how to optimize branded content on platforms such as YouTube, Clubhouse, etc.
Experience building brands on social platforms, with a strong eye for message, content, and stories
Ability to work in fast-paced highly creative environment
Working knowledge of social analytics, listening and publishing tools
Strong analytical background, able to track ROI and build regular performance reporting
Experience managing and negotiating with external partners and agencies
Strong problem-solving skills
Excellent written, verbal, and presentation skills
Project management skills including scheduling and timelines, budgeting, and communication
Must be able to commute to New York City in a hybrid work arrangement
HOW TO APPLY
Email us at work@credobeauty.com with the subject “Social Media Manager” Don’t forget to tell us a little about yourself!
EQUAL EMPLOYMENT OPPORTUNITY
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. -
Digital Marketing Manager
Credo, a trusted voice in an under-regulated beauty industry and a recognized pioneer in clean beauty retail, is looking for a full-time Digital Marketing Manager based in New York City (hybrid). Powered by a deep commitment to healthy beauty, we challenge conventional ingredient standards and believe that consumers should not have to sacrifice their health for substance.
POSITION PURPOSE
Reporting to the Director of Marketing the Digital Marketing Manager will lead all aspects of paid media for Credo and its Private Label brands. They will be responsible for developing and leading full funnel media strategy inclusive of all mediums and channels including 3rd party (CoOp, OOH, Media Network, etc.) to drive omni traffic and increase brand awareness.
MAIN RESPONSIBLITIES
Developing always-on and campaign strategy for specified launches across categories to increase engagement and ROI while identifying new channels through a test and learn methodology continuing to diversify our channel mix.
Manage full funnel paid social campaign structure, testing, optimization, and strategy in alignment with company and campaign goals to drive awareness, trial, and purchase
Execute all digital marketing, including SEO/SEM, affiliates, and display advertising campaigns in partnership with marketing and ecommerce teams
Lead all aspects of media planning including briefing, strategic planning, target analysis, ad setup, content calendar, budgets, and measurement to ensure best in class execution
Identify audience targets and set clear objectives for paid media campaigns in order to effectively hit goals within established budgets
Manage the media agency relationships to ensure strong synergies between media plans and optimize across the different channels to drive day-to-day and long-term performance (TV, Digital Video, Social, Programmatic Display, SEM, and Custom Digital Media)
Work closely with our social and technology (Facebook, Google, SNAP, etc.) partners to keep up with key trends, new features, and to ensure we are optimizing on each platform and implementing digital learning agendas for test and learn campaign plans and launching on new platforms
Collaborate with creative to implement creative best practices across channels
Support new channel identification, evaluation, and testing to help diversify channel mix
Set relevant KPIs and targets to measure against each digital channel and activation to ensure internal targets are being met
Develop and cascade daily, weekly, and monthly insights and reports
SKILLS & QUALIFICATIONS
BS/BA in marketing, journalism, or communications or equivalent experience
5-7 years of experience in digital marketing, or similar roles in fashion, hospitality, CPG and/or agency experience, demonstrating a clear understanding of paid media, performance marketing, and social media platforms
Knowledge of digital, traditional and emerging media, campaign planning and consumer engagement
Proficiency in all social platforms including Meta, Google, Snap, Pinterest, TikTok, and passion for emerging platforms
Proficiency in major search engines and their user interfaces including Google AdWords, Omniture, Google Analytics, SEO, SEM Affiliate, PPC
Strong interpersonal skills, ability to lead cross-functionally and build relationships internally and externally
Strong analytical skills combined with a high level of creativity and strategic vision
Strong communication, organization and relationship management skills, ability to independently set priorities and motivate others
Budget management required
Experience managing and negotiating with external partners and agencies
Should be able to commute to NYC for hybrid working
HOW TO APPLY
Email us at work@credobeauty.com with the subject “Digital Marketing Manager” Don't forget to tell us a little about yourself.
EQUAL EMPLOYMENT OPPORTUNITY
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences, and backgrounds creates an environment that produces extraordinary results. -
Supply Chain Director
Credo, a trusted voice in an under-regulated beauty industry and a recognized pioneer in clean beauty retail, is looking for a full-time Director of Supply Chain based in New York, NY. Powered by a deep commitment to healthy beauty, we challenge conventional ingredient standards and believe that consumers should not have to sacrifice their health for substance.
POSITION PURPOSE
As the Director of Supply Chain, you will be responsible for planning, implementing and monitoring our overall supply chain strategy in order to maximize efficiency and productivity. In this position you will work with our 3PL, brands, internal inventory planning, merchandising, customer service and finance teams to maximize our inventory and manage costs in both retail an e-commerce channels in addition to our Private Label division (Eco Chic Brands).
MAIN RESPONSIBLITIES
Proactively lead the execution of the strategy to build the future state of the logistics infrastructure as Credo continues to scale exponentially.
Participate in the execution of Credo’s long-range plan and incorporate the best logistics practices.
Strategize long term growth plan to maximize growth, cost, and speed for best results for Credo, Eco Chic Brands and our customers.
Collaborate with merchandising, operations, and customer service teams daily.
Determine and monitor key supply chain KPIs to drive improvements.
Create and maintain vendor score card.
Identify and implement cost reduction opportunities across shipping, fulfillment, packaging, etc. Constantly re-evaluate for cost savings opportunities.
In conjunction with the planning team, own the in-bound shipping tracking and vendor updates to work directly with 3PL(s).
Identify process bottleneck and implement solutions in a timely manner.
Build and maintain good relationships with brands to improve inbound processing and create a roadmap for increased shipping efficiency.
Strategically develop and direct processes to maximize the profitability of the supply chain function.
Identifying and executing ideas including automation / innovation to drive efficiencies and cost savings in the warehouse environment.
Continuously model and optimize warehousing and fulfillment needs against evolving business priorities
Analyze quantitative and qualitative data to provide clear insights and strategic direction on supply chain related initiatives such as risk mitigation and supply chain diversification.
Working with packaging to reduce costs and improve sustainability.
SKILLS & QUALIFICATIONS
7+ years’ experience in Supply Chain Operations and/or Logistics/Warehousing
1-2 years of experience managing a team
Bachelor’s degree (focus: supply chain, business or related) or equivalent work experience
General knowledge of US import and export shipment documentation requirements
Excellent technical skills – MS Office (specifically, Excel, Word & Powerpoint); knowledge of supply chain management software a plus
Critical thinker and problem-solving skills
Team player and cross functional communication skills
Strong organizational and time-management skills and the ability to handle multiple priorities
Entrepreneurial spirit; can-do positive attitude and roll-up-your-sleeves approach
College degree or equivalent experience
Ability to work in fast-paced, often-changing and ambiguous environments
Strong financial acumen to manage overall costs and understand the dynamics of 3PL cost model/CPU variance analysis
Strong experience managing overall forecast, budget, and cost of both fulfillment and shipping
Experience in managing 3PL relationships or direct warehouse operations
Working knowledge of ERP, TMS / WMS and advanced planning tools for greatest efficiency
High proficiency in financial modeling -
Retail Marketing Manager
Credo, a trusted voice in an under-regulated beauty industry and a recognized pioneer in clean beauty retail, is seeking a full-time Retail Marketing Manager to join our Marketing & Ecommerce team, based in New York, NY. Powered by a deep commitment to healthy beauty, we challenge conventional ingredient standards and believe that consumers should not have to sacrifice their health for substance.
POSITION PURPOSE
This position reports to the Director of Marketing.
As a critical part of the marketing team, the Retail Marketing Manager is a key steward of the Credo brand and is responsible for maintaining and growing Credo’s business in all markets. This role will manage all retail initiatives, including in-store features, sampling, loyalty, services, and community/partner relationships.
This role will manage all experiential event marketing, from concept to execution. These events will provide strategic vision on how they support overall Credo campaigns.
The Retail Marketing Manager will work closely with the marketing, ecom, and merchandising team to oversee, execute, and integrate marketing campaigns and strategies, as well as collaborating with brand founders, store staff, and friends to Credo. This role ensures marketing efforts are directly to drive sales, brand awareness, and enrich, engage, and grow our Credo customers.
MAIN RESPONSIBILITIES
Marketing Planning & Analysis
Develop and execute strategies to increase Credo awareness, drive traffic, and increase sales to Credo stores
Plan and manage retail marketing initiatives and events from start to finish
Develop and communicate event and KPI goals in a measurable way, partner with Retail Management to align goals and strategies
Initiate campaign debriefs to summarize performance, retail feedback and learnings and feedback to relevant partners and leadership
Share program results, industry trends and creative inspiration with the rest of the team to help keep them credo-obsessed and results-oriented
Project Management
Enhance existing marketing and event programs and processes
Develop local marketing toolkits to guide Retail Managers to develop and drive local strategic partnerships
Partner with VP of Retail, operations, education and retail management to develop and maintain retail marketing program, calendar, and budgets
Partnership
Work consistently with Creative to develop the Marketing artwork process from beginning to end and in alignment with timelines
Coordinate with Merchandising, Inventory Management, Operations, and Customer Experience, PR, and local partners/vendors to ensure successful execution of projects or events
Partner with retail focused functions consistently (i.e. retail operations, VM and education) to ensure alignment on new store openings as well as campaign activations
Initiate relationships with potential local brand partners
PRIMARY RELATIONSHIPS
The position will primarily work with marketing, merchandising, retail leadership, and ecommerce. Outside of Credo, the position coordinates and develops relationships with customers, community members, noteworthy ambassadors, relevant agencies, and brand partners
SKILLS & QUALIFICATIONS
5-7 years of retail marketing experience, or relevant marketing experience preferably with a beauty, lifestyle, or an apparel brand
Experience with Brand Marketing a plus
Proven track record managing multiple streams of work- from brief through creative development to execution
Entrepreneurial spirit with an ability to structure ambiguous problems and drive toward optimal solutions
Ability to manage several projects simultaneously, prioritize appropriately, and drive for results
Maintains a detail-oriented approach with an ability to execute large scale projects
Proven ability to build relationships, work effectively independently, and in a team environment
Strong communication skills and willingly share your POV and influence the opinions of others
High degree of initiative to drive projects to completion and energy and passion to succeed
Genuinely loves Clean Beauty and interested in promoting sustainability in the work they do
Travel will be required to visit Credo markets
Should be able to commute to NYC for hybrid working
HOW TO APPLY
Email us at work@credobeauty.com with the subject “Retail Marketing Manager” Don't forget to tell us a little about yourself.
EQUAL EMPLOYMENT OPPORTUNITY
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.
Retail openings
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Store Manager - Brooklyn
Credo, a trusted voice in an under-regulated beauty industry and a recognized pioneer in clean beauty retail, is looking for a full-time Store Manager based in New York City to oversee our Soho location. Powered by a deep commitment to healthy beauty, we challenge conventional ingredient standards and believe that consumers should not have to sacrifice their health for substance.
Why Join Us?
Our Credo stores offer clients the largest selection of safe clean beauty products. Credo’s in-store experts, makeup artists and estheticians, are informed, passionate advocates for clean beauty who consistently provide exceptional in-store customer service. We’re committed to establishing a workplace in which each person's individuality is valued, appreciated, and acknowledged.
The ideal Store Manager will be inspirational, passionate, and committed to leading a team of Clean Beauty Experts, Leads, and Assistant Store Managers who will work to ensure operational excellence and an exceptional customer experience.
The Store Manager will elevate the standard of customer experience in their local market by focusing on performance, people, and processes. With their team, the Store Manager will work to continuously elevate Credo's exceptional reputation as the go-to destination for clean beauty.
A Day in the Life….
People Development
Conduct annual performance reviews to assess training needs and discuss progress with team members
Prioritize people development by arranging ongoing one-to-one time with direct reports to review sales results, opportunities, and provide well rounded performance feedback
Strive to foster an environment where mutual feedback is encouraged
Provide 30-60-90 day review to all new hires
Partner with the human resources team to source, hire and retain a diverse team of top talent
Equip direct reports to understand and follow company policies and guidelines
Partner with the internal education department on training, product resources and KPI metrics
Sales Management
Communicate directly with store vendors, cross functional partners and sales representatives
Support Credo Live operations to support our online clientele
Develop business strategies to grow the customer database, increase store traffic and optimize sales
Meet sales goals by training, motivating, mentoring, and providing feedback to the sales team
Forecasting payroll to ensure associates are able to maximize productivity and workload
Partner with marketing to propose and execute innovative ideas to increase brand awareness
Retail Operations
Maintain store visual standards in accordance with Credo merchandising guidelines
Oversee all store maintenance in partnership with retail operations
Manage and resolve all issues that arise from clients (complaints, feedback etc.)
Manage store inventory levels, record discrepancies, returns and shrink with accuracy
Train store team to understand and adhere to guidelines for store safety, incident reports, OSHA, and emergency action plans
Ensure all employees are following store standards and operating procedures, including workplace safety, inventory control and loss prevention
Strategic Planning
Understand key metrics for assessing engagement (turnover/promotion trends) and regularly review progress and action plans
Identify challenges and meet them with thoughtful and meaningful solutions
Act as a champion of change with brand, corporate, and transformational initiatives
Find creative ways to enhance client experience, associate engagement and overall store performance
We would love to hear from you if you have…
3-5 years in a retail leadership position (Assistant Store Manager or Store Manager)
Strong and empathetic leadership presence and confident approach to business acumen
Customer management skills and customer service experience in beauty retail stores is a plus
Excellent organizational, analytical and management skills
Experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help their team succeed
A talent for drawing in, recognizing, and motivating individuals
Excellent emotional intelligence, resilience, communication, and team-building abilities
Flexible availability to work days/early evenings, weekends and holidays
Previous experience with POS systems & payment systems
Ability to think on your feet and react quickly to store needs
Act with integrity in words and actions while consistently demonstrating care and compassion
Efficiency in Microsoft 360, Microsoft Suite, and using company hardware (iPads, PC/Mac laptop)
The ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk on the sales floor for an entire shift, work in a fragrance filled environment & apply cosmetic products during demonstrations
Benefits & Perks
Our employees are our most important asset and that’s reflected in our benefits. Credo is proud to offer a variety of benefits to support employees and their families, including:
401K
Paid holiday, vacation and sick time off
Medical/Vision/Dental Coverage
EAP Resources
Commuter benefits
Monthly Bonus Eligibility
16 week fully paid Parental Leave
Associate referral program
Employee discount and free beauty products
EQUAL EMPLOYMENT OPPORTUNITY
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.
HOW TO APPLY
Email us at work@credobeauty.com with the subject “Brooklyn Store Manager” Don't forget to tell us a little about yourself.
