Follain FAQ
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You will still be able to shop your favorite brands and more at the location on Charles Street.
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Yes! The Follain Collection is now available at Credo and will continue being available at the current retailers.
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Yes, all of the Clean Points in Follain accounts will transfer to your new Credo Account. Credo’s reward program is slightly different, so please reach out to Credo Customer Service (arealperson@credobeauty.com) with any specific questions about your points.
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Yes, any purchases made 60 days from 10/17/22 will be eligible for in store credit.
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Follain customers can opt in through the email newsletter that is sent to them announcing the acquisition.
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Yes! Any existing Gift Cards purchased with Follain will be honored at any Credo Store and online.
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For now, we will continue to sell brands/products that align with both Credo and Follain’s brand standards.
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Yes! Credo is a co-founding member of Pact and has hard-to-recycle collection bins in all locations. You will receive 10 Rewards points per empty (up to 12 empties per visit). You can read more here.