Cleanser
"This is an amazing cleanser is very very gentle. You almost can’t fail it on your skin, but it cleans beautifully. It is also very soothing to the skin. I love this product."
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Suitable for sensitive skin, a fragrance-free cleanser for gently cleansed skin.
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Suitable for
Sensitive skin types.
Why we stand behind it
Gently and effectively washes away makeup, dirt, oil, and impurities without stripping or disrupting the skin’s natural moisture barrier. With a hydrating feel, this formula soothes irritation and redness while naturally occurring prebiotics help to balance your complexion.
Formulated for even the most sensitive of skin, the gentle face cleanser features northern truffle root extract which helps to reduce skin discomfort and irritation.
Dermatologist tested.
pH balanced formula.
Cruelty-free and vegan.
Fragrance-free.
Key ingredients
Vetiver root extract: Known to amplify skin hydration by helping to lock in moisture and prevent dehydration of the skin. Antioxidants help to protect the skin from free radicals which can cause skin fatigue and damage. Improves overall skin texture by toning the complexion and reducing the appearance of pores.
Prebiotic (Chicory root inulin): Known to strengthen biome, leaving skin smooth and radiant.
Postbiotic (Lactobacillus ferment): Known to help to improve skin moisture barrier protecting against environmental stressors. Encourages cell turnover to provide a healthy complexion.
Northern truffle root extract: Known to reduce skin discomfort and irritation.
this product meets
The Credo Clean Standard™
Every product we offer meets our industry leading standards for safety and sustainability.
learn moreThis product is
Cruelty Free
Sustainable Packaging
Vegan
Fragrance Free
An undertone is the color beneath the surface of your skin, which never changes (even with a tan). There are three types of undertones:
Pink/Cool
I see red or pink undertones around the perimeter of my face and neck.
My skin burns easily, but barely tans.
My skin looks better in silver jewelry than gold.
Neutral
I see both pink and yellow undertones around the perimeter of my face and neck.
My skin sometimes burns and sometimes tans.
My skin looks good in both gold and silver jewelry.
Yellow/Warm
I see yellow or golden undertones around the perimeter of my face and neck.
My skin rarely burns, but tans easily.
My skin looks better in gold jewelry than silver.
Find your shade match
Take our 1 minute quiz and get matched to real people with your skin tone and type.
Use two pumps and gently apply onto wet face, morning and evening.
Starts as a gel and lathers into a sensorial foam, washing away dirt, oil, and impurities.
Gently rinse off.
Fragrance free
We co-founded the nonprofit Pact to demystify how to recycle your beauty packaging empties and divert waste from landfills.
How to recycle your empties
1. Disassemble and clean all components
2. Pick the right disposal bin
3. Drop off your empties at your nearest Pact bin
1 Product Recycled = 10 Credo Rewards Points
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A collective creation.
10 years in the making.
After a decade of customer experience and learning from both clean and conventional beauty brands, the Credo collection is born from what matters most–what you want from your skincare.
From results-driven formulas packed with clinically proven actives to sustainably minded packaging, every aspect is transparent and powerfully effective.
Overall rating: 4.2272725 / 5 from 22 reviews.
The True Timeout Vetiver Root + Calming Botanicals Cleanser is highly praised for its luxurious feel, effectiveness in cleaning and hydrating skin, and being a favorite among users. However, some users have noted issues with the pump getting stuck.
Review topics: ["feels","packaging","skin","cleanser","bottle","make","sensitivity"].
"This is an amazing cleanser is very very gentle. You almost can’t fail it on your skin, but it cleans beautifully. It is also very soothing to the skin. I love this product."
— Biondo B. (5/5)
"So glad I tried this! It's the perfect cleanser for my combination skin. I Use it 2x day. Morning and then again at night as a 2nd step after oil cleanser. I just use 1 pump because I find that it lathers up really well. My first bottle lasted me 7 months. . so it is possible to stretch it out. But honestly, the formula is perfect and I feel like I've always been looking for a cleanser like this. It feels very luxurious but also simple and clean at the same time. And my skin always feel perfectly cleansed but NEVER dry after using it. Try it!"
— Andie A. (5/5)
"Not sure what it is but this is the best most gentle, effective cleanser I’ve used. Removes make up leaves skin hydrated. I can’t use anything else now. Thanks!"
— Sara J. (5/5)
"This is a beautiful cleanser - was recommended to me by a Credo employee. I asked for a cleanser that removes makeup and sunscreen without needing to double cleanse and this does just that!! Like others have written, I hate the pump. It does not work and the packaging really needs to be rethought. Will have to put it in a different container or get a diff pump or something. . . ugh!"
— Julia D. (4/5)
"I gave this cleanser a try for a month. During that time I disliked it more and more for two key reasons. First, the vetiver fragrance is incredibly strong and overpowering to the point that it irritated my throat (and, no, I did not ingest it). And I tend to like my cologne with a bit of vetiver. Additionally, I was expecting a moisturizing cleanser. This is the most drying cleanser I have ever used, and I'm 68 years old. Hate it!"
— Kim L. (1/5)
"Best facial cleanser I've gotten yet, good price and sexy bottle!"
— Gabriel K. (5/5)
"the top is hard to take off in the shower when my hands r wet and the pump gets stuck, causing me to need to raise it to pump again. The pump and top could use improvement and innovation"
— Karina K. (4/5)
"I love this face cleaner, but as I have stated before, the pump stops working after only a few uses and I have to funnel the product into another glass bottle with a pump that actually works. Please change your pump design!!!"
— Kristy (3/5)
"My skin can get tired and this product is an excellent balance and brings my glow back!"
— Heather P. (5/5)
"This is so hydrating, light and leaves my skin so soft. About to buy my second bottle, prefer it to the Deep Thirst cleanser"
— Nastasia (5/5)
We offer clean beauty vetted to the highest standard.
We want to know where ingredients come from and how they were made.
Clean beauty should include the just treatment of humans and animals.
We co-founded Pact to tackle beauty’s packaging waste problem.